Friday, September 19, 2025

Texas AG Probes Meta, Character.AI on Psychological Well being Claims

Texas Lawyer Common Ken Paxton has opened an investigation into Meta AI Studio and Character.AI.

In an August 18 press launchPaxton accused each of presenting themselves as psychological well being instruments with out correct {qualifications}. He argued that synthetic intelligence (AI) platforms can provide the misunderstanding of providing actual remedy.

He stated this places kids prone to counting on chatbots for assist as a substitute of licensed professionals. In keeping with his workplace, the corporations created personas that seem as trusted advisers regardless of missing medical oversight or credentials.

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Character.AI has hundreds of thousands of user-created personas. One among them, referred to as “Psychologist”, is particularly widespread with younger customers. Meta doesn’t promote therapy-specific bots for youngsters, however its normal AI assistant and third-party personas can nonetheless be used for emotional recommendation.

Nonetheless, Paxton pointed to privateness and knowledge considerations. He stated chatbots typically promise confidentiality, however their phrases of service reveal in any other case. In keeping with him, conversations are saved, tracked, and used to develop algorithms or ship promoting.

Meta’s privateness coverage confirms that it collects prompts, suggestions, and different interactions to enhance AI. The corporate additionally shares some knowledge with third events, together with engines like google, to offer extra customized outputs.

In the meantime, Character.AI’s reveals that the corporate logs particulars resembling demographics, machine identifiers, location, looking historical past, and app exercise. It additionally tracks customers throughout main platforms like TikTok, YouTube, Reddit, Instagram, and Discord.

Just lately, Illinois accredited new guidelines that cease licensed therapists from utilizing AI chatbots to assist with psychological well being therapy. What do the principles embody? Learn the complete story.

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